Human Agents: Working Tasks
- How To Set Up My Device to Use Regal
- Agent Guide: The Agent Desktop
- How to Set Up Regal Browser Notifications
- How to Use External Transfer Phonebook
- How to Interact with Salesforce Opportunities in Regal
- How to Locate a Task's ID
- How to Compose a Message with Templates
- How To View and Listen to Customer Voicemails
- How to Create and Share Custom Contact Lists from Contacts You Own
- How to Add More Than One Phone Number or Email Address to a Contact
- How to Work with Email
- How to Subscribe to Regal.io's Status Updates
- How to Track and Manage Contacts You Own with My Contacts
- Error & Alert Messages
- How to Hard Refresh
- Hardware and network requirements
- Welcome to Regal
- What is Regal?
- Regal Lexicon (Terms You Should Know)
- Logging in to Your Regal Account
- Changing Your Activity Status
- How to Edit a Contact's Profile
- What exactly are tasks?
- How to Work on Your Tasks
- How to Accept A Task
- How to Snooze a Task
- How to Remove a Task
- How to Complete a Task
- What does Multitasking look like?
- How to Make A Call